In this white paper, we look at evolution of software-as-a-service (SaaS) business applications. After a decade of improvements in many of these cloud applications, the next stage will center on integrating them for greater simplicity, accuracy and improved end-to-end processes. The advantages will be especially key for SMBs. They stand to gain the most from improved management visibility of their businesses, better customer support systems and improved growth and business agility.
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