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Pet products wholesaler Heavenly Hounds was ready to move from just selling boxes to Main Street retailers to shipping palettes to national chains. Except their order management software was getting in the way.
"Trying to run the business using four separate software platforms was a nightmare," said Samantha Irwin, Heavenly Hounds Operations Manager. "It was taking at least 20 minutes to complete one order."
Since implementing Systum, Heavenly Hounds has been able to operate their sales, order management, and order fulfillment all from one platform. "We reduced order management costs by 80%," said Irwin. "Systum created efficiencies and gave us the integrations needed to manage high volume orders!"