customer support

Post 1 to 4 of 4

How the B2B Customer Journey is Changing

0

Consumers and buyers are expecting more and more. In addition to a great product or service; they want to be educated, impressed and a promotional offer or discount on their first purchase.   The traditional buyer journey… View More

The Customer Support Statistics You Need to Monitor

0

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

How the Customer Journey Has Changed

0

Consumers and buyers expect more than just a great product or service from the companies they will buy from; they want to be educated, impressed and a promotional offer or discount on their first purchase.   As a result, the traditional… View More

Systum Features in Release 18-07

1

Systum, a provider of a cloud-based, digital operating platform for small to medium-sized businesses (SMBs), today announced multiple new features that help B2B and B2C online retailers deliver an exceptional customer experience.   Advanced Returns… View More

 

 

Subscribe to Blog

 

Enter your information below to subscribe to the Systum Blog.