Customer service

Post 1 to 6 of 6

Fulfillment: Amazon FBA or Do It Yourself?

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You have a lot of decisions to make when starting a business. How do you deliver value to customers? How are you going to handle warehouse fulfillment? How quick will the turnaround time be between an order received and delivery? Problems like these are a primary reason why… View More

How Ticketing Systems Make or Break Your Customer Service

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A customer-centric approach, or omnichannel strategy, is a proven advantage in today’s economy. Price is no longer everything to everyone. Until you have the perfect product or a business model that’s humming along swimmingly, exceptional customer service… View More

Best Practices to Transform Your B2B eCommerce Business

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Whether you’re in the planning stages of launching a B2B eCommerce website or you’re looking to rehaul the one you have, the adage “knowledge is power” comes to mind.   You’ll want to start by gathering data on the industry you plan on… View More

Systum Features in Release 18-07

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Systum, a provider of a cloud-based, digital operating platform for small to medium-sized businesses (SMBs), today announced multiple new features that help B2B and B2C online retailers deliver an exceptional customer experience.   Advanced Returns… View More

How Social Media Monitoring and Listening Can Make or Break Your Small Business

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  In today’s data-driven economy, your brand reputation is the new currency. And, because everyone has the power to share on social media, it can be a benefit to your business or hurt your bottom line.   Before we help you… View More

How to Improve Customer Repurchase Rates

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If you experience a high volume of repeat customer business as a result of your exceptional customer service or cool products, whether you’re a wholesale distributor or a lifestyle eCommerce brand, you’ve conquered an important battle as an online… View More

 

 

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