Systum Blog

Post 64 to 70 of 137

The Customer Support Statistics You Need to Monitor

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

The Must-Have Foundational Elements of Inventory Management

While there are dozens of best practices when it comes to maintaining a well-oiled inventory management system (hint: managing in an inventory count sheet isn't one of them), there are… View More

Why Connecting Quickbooks to Your Systum Instance is a Game Changer

Your CRM should be the holy grail of information when it comes to customer data. On the finance side, many successful founders, owners and CEOs today use Quickbooks for it’s easy-to-use accounting,… View More

Don't Make These Mobile Mistakes this Holiday Season

  The warning that warrants the attention of every eCommerce company this time of year is to be mobile ready. If your customers can’t shop or buy as easily on a mobile device as they can from your desktop site, your survival rate as a company… View More

Why Your CRM Should Be Your Single Source of Truth

Cloud-based applications and services are as ubiquitous as the internet today. Research shows that nearly two-thirds (64%) of small business owners already have… View More

Don’t Drop the Ball on Black Friday

Black Friday is the bellwether moment of the holiday season. If you get it wrong with customers during this time of year, you will likely struggle to keep them coming back, or worse yet, you won’t gain any new ones throughout the rest of the holiday… View More

Release 18-11: Built-In Buyer Financing and Enhanced Bill of Lading

Naturally, our customers know that we have one of the strongest platforms today for B2B eCommerce customers and wholesale distributors. That’s why we’re excited about today’s release, which really is a dream if you’re servicing and supporting the B2B… View More

 

 

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