The title of this article written by Kassidy Bird hits the nail on the head. Data IS the new currency. In order to compete in B2B eCommerce, companies need to be able to track customer behavior in real-time and use that information to forecast future demand and inventory levels. It's that kind… View More

As the adage goes: you can’t measure what you don’t monitor. There isn’t much that’s more important to monitor than inventory management as a wholesaler or distributor.   Because profitability and margins are so closely tied to… View More

Year-end may be chock full of holiday cheer in your warehouse, but December is also a great time to pop the cork on planning for the coming year. By reviewing data from your eCommerce platform, you’ll have the insight needed to prepare for the coming… View More

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

Cloud-based applications and services are as ubiquitous as the internet today. Research shows that nearly two-thirds (64%) of small business owners already have… View More

If you ask three different people how to define business intelligence today, you will likely hear three drastically different answers.   There seems to be little consensus on how to define business intelligence in part because we are in… View More

We’re starting a Q&A series with employees here at Systum for two reasons; to help you get to know the people that keep Systum running and to share their thoughts on topics relevant to our industry.   Our first Q&A is with… View More

Naturally, our customers know that one of the benefits of the Systum platform is its ability to unify teams and data. By creating a single source of truth, you remove doubt when it comes to data.   With the addition of the reporting… View More

For any business, metrics and analytics are necessary to ensure you are profitable and meeting your business goals. If you’re wondering how your business is really doing and where improvements need to be made, key performance indicators (KPIs) will tell… View More