Consumers and buyers are expecting more and more. In addition to a great product or service; they want to be educated, impressed and a promotional offer or discount on their first purchase.   The traditional buyer journey… View More

Just as you need balance in your life, so too do you need to create the right balance of inventory in your warehouse.   Why is inventory management important?   If you have too much or too… View More

As you continue to seek growth as a wholesale distributor, one of the best ways to scale successfully is to implement lean inventory management practices. Such practices can lift your profitability, improve inventory turns and lend to financial stability, all factors that will… View More

Although the warehouse is considered part of the back office, it’s front of mind for the consumer and buyer. Why? A strong warehouse inventory system enables you to better serve and impress your customers with on-time deliveries every… View More

Inventory tracking is an ongoing, fluctuating process that must be tightly managed to fulfill every customer order.   If you sell goods to customers in multiple channels, such as online, in physical stores or through sales representatives… View More

Mobile sales are booming, and smart wholesale distributors and e-commerce businesses are embracing mobile.   Businesses have seen the growing influence of mobile on sales and customer behavior.   Customers are doing research. They are comparing… View More

Pricing can affect every phase of your business.   A higher price will deliver more profit with every sale. Price your product too high and you shrink your customer base. Price sends a subtle message about your brand. It impacts the… View More

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

Cloud-based applications and services are as ubiquitous as the internet today. Research shows that nearly two-thirds (64%) of small business owners already have… View More

Consumers and buyers expect more than just a great product or service from the companies they will buy from; they want to be educated, impressed and a promotional offer or discount on their first purchase.   As a result, the traditional… View More