Authors

Hope Davo

VP of Marketing at Systum, Hope is responsible for marketing, communications and branding. When she’s not building marketing programs, chances are she’s running around after her two kiddos or enjoying an indoor cycle class.

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The Importance of Inventory Management for Small Business

Just as you need balance in your life, so too do you need to create the right balance of inventory in your warehouse.   Why is inventory management important?   If you have too much or too… View More

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6 Lean Inventory Management Best Practices For Wholesalers

As you continue to seek growth as a wholesale distributor, one of the best ways to scale successfully is to implement lean inventory management practices. Such practices can lift your profitability, improve inventory turns and lend to financial stability, all factors that will… View More

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How to Optimize Your Warehouse Inventory Management System

Although the warehouse is considered part of the back office, it’s front of mind for the consumer and buyer. Why? A strong warehouse inventory system enables you to better serve and impress your customers with on-time deliveries every… View More

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4 Reasons Why Inventory Management in Excel Is a Mistake

Inventory tracking is an ongoing, fluctuating process that must be tightly managed to fulfill every customer order.   If you sell goods to customers in multiple channels, such as online, in physical stores or through sales representatives… View More

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Why Mobile Sales Matter for Wholesale Distributors

Mobile sales are booming, and smart wholesale distributors and e-commerce businesses are embracing mobile.   Businesses have seen the growing influence of mobile on sales and customer behavior.   Customers are doing research. They are comparing… View More

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Amazon FBA Pricing: How to Price on Amazon

Pricing can affect every phase of your business.   A higher price will deliver more profit with every sale. Price your product too high and you shrink your customer base. Price sends a subtle message about your brand. It impacts the… View More

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The Customer Support Statistics You Need to Monitor

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

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Why Your CRM Should Be Your Single Source of Truth

Cloud-based applications and services are as ubiquitous as the internet today. Research shows that nearly two-thirds (64%) of small business owners already have… View More

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How the Customer Journey Has Changed

Consumers and buyers expect more than just a great product or service from the companies they will buy from; they want to be educated, impressed and a promotional offer or discount on their first purchase.   As a result, the traditional… View More

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Q&A: Business Intelligence with Systum CEO Dean Mansfield

We’re starting a Q&A series with employees here at Systum for two reasons; to help you get to know the people that keep Systum running and to share their thoughts on topics relevant to our industry.   Our first Q&A is with… View More