Year-end may be chock full of holiday cheer in your warehouse, but December is also a great time to pop the cork on planning for the coming year. By reviewing data from your eCommerce platform, you’ll have the insight needed to prepare for the coming… View More

Pricing can affect every phase of your business.   A higher price will deliver more profit with every sale. Price your product too high and you shrink your customer base. Price sends a subtle message about your brand. It impacts the… View More

If you’re selling to consumers, a Point-Of-Sale (POS) system is a must-have. But if you’re a wholesale distributor selling to other merchants, you probably think it’s not necessary.   The truth is you may be… View More

You might think that customer service is an art and how can one possibly measure or analyze how a representative handled a customer issue or request? It’s a subjective process, right?   Not entirely. While you can and should gut check… View More

While there are dozens of best practices when it comes to maintaining a well-oiled inventory management system (hint: managing in an inventory count sheet isn't one of them), there are… View More